Patra Satin Rose Handbag

REFUND POLICY:

Returns
:
Our policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (if applicable)
– Any item not in its original condition is damaged or missing parts for reasons not due to our error
– Any item that is returned more than 7 days after delivery

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Sale items (if applicable)

Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at be@zoco-lab.com and we will inform you of the following steps.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.

QIMU

The story of Qimu is linked to both emotion and creativity. Qimu was born in 2017 through the collaboration of an architect daughter and a lawyer mother whose desire was to establish an affordable luxury brand. Having it’s power through two generations; Qimu is therefore timeless and ageless.

QIMU /qi:mu:/

Buddhist spiritual leader in Chinese mythology has a bag; this bag is infinite, inexhaustible quality… so that the Buddha can put everything in it. Since the past and the seeds of life are in this bag, this bag is called ‘The Bag of Qimu’.

Qimu Bags are produced from high-quality leathers by adding handcrafts to the design spirit. In Qimu they believe using the finest leather is the core brand; therefore each design is now already known for its butter-soft texture. Each Qimu Bag is designed to be practical, design oriented and has sophisticated details.

VISION/MISSION/VALUES

Based on the philosophy of Qimu Bags, the brand has set out his mission to design bags as light as breath.

Focusing on the concept of light, elegant and lean leather bags, Qimu offers products that provide ease of use for busy days, stylish nights and long trips.

All leathers used for production are obtained in an ethical manner. The fair and hygienic conditions of the supply chain are strictly monitored. Raw leather is transformed into timeless designs after a rigorous thinning process, using only high-quality craftsmanship. Knitting work used on handles is another emphasis on handcrafted art. Simplicity is the main character of Qimu Bags.